Privacy Policy (Status 09/2024)

1. Data Protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to the detailed information from point 2 of our privacy policy.

Data processing on this website

Who is responsible for data processing on this website?
The website controller is responsible for data processing on this website. You can find the controller's contact details in the “Information on the controller” section of this privacy policy.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically, or collected with your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website or with your consent.

For what purpose do we use your data?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us or our data protection officer at any time if you have further questions about data protection.

Analysis tools

When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done with so-called analysis programs, following your consent.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host our website with Hetzner. The provider is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen (hereinafter: Hetzner).

Details on processing by the processor can be found in Hetzner's privacy policy: https://www.hetzner.com/legal/privacy-policy.

Data Processing Agreement
A data processing agreement (DPA) has been concluded with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

3. General notes and mandatory information

The controller of these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by e-mail) may be subject of security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note regarding the controller

The controller responsible for data processing on this website is:

TRANSEARCH International Deutschland GmbH
Industriestraße 3
70565 Stuttgart
Germany

Phone: 0049 (0)711 / 945 42 0
E-mail: stuttgart@de.transearch.com

Duration of storage

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain by us until the purpose for the data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the last case, the deletion will take place after these reasons no longer apply.

Data Protection Officer

We have appointed a data protection officer for our company, who you can reach at the above contact address or by e-mail at datenschutz@de.transearch.com.

4. Your rights with regard to your data

Revocation of your consent to data processing

In some cases, data processing operations are only possible with your explicit consent. You can revoke consent that you have already given at any time online (e.g., when revoking processing by cookies) or in writing via the above-mentioned contact address. If you withdraw your consent, we will no longer process your data in the future.

The legality of the data processing that took place until the revocation remains unaffected by the revocation.

Right to revoke the collection of data in special cases (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PAR. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO REVOKE THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.

THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY.

IF YOU DISAGREE, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21 PAR. 1 GDPR).

Right of appeal to a supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority of their choice, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to data transmission

You have the right to receive your personal data stored by us in electronic form in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

Right to information, deletion and correction

Within the context of the applicable legal provisions, you have the right, at any time, to free information about your stored personal data, its origin and recipient, and the purpose of the data processing and, if necessary, a right to correction or deletion of this data.

Right to restriction of the processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request that the processing of your personal data is restricted.
  • If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 Par. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

5. Data processing on this website

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content (such as inquiries) that you send to us as the site controller. You can identify an encrypted connection, for example, by the lock symbol next to the link input line of your browser.

If SSL or TLS encryption is activated, the data you transmit to us cannot be easily read by third parties.

Cookies

Our Internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or for a fixed period (permanent cookies). Session cookies are automatically deleted when you close your browser. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser when the storage duration is reached.

Cookies have various functions. Some cookies are technically necessary, as certain website functions would not work without them (e.g., storing the consent you have given). We do not require your consent for such cookies.
Other cookies, for example, are used to evaluate user behavior. Your consent is required before these cookies are used.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g., for setting the display language) or to optimize the website (e.g., cookies to measure the web audience) are stored on the basis of Art. 6 Par. 1 lit. f GDPR, unless another legal basis is specified. The website controller has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services.

If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively based on this consent (Art. 6 Par. 1 lit. a GDPR).
You can revoke your consent at any time by activating the button at the bottom right of our website with Mouse Over and clicking on “Cookies” to access and change the consent you have given.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this privacy policy and, if necessary, request your consent.

Agreeing with the “ConsentManager” tool

Our website uses the consent technology of BRAINWORXX GmbH to obtain your required consent to the storage of certain cookies on your end device or to the use of certain technologies and to document these in compliance with data protection regulations.

When you enter our website, your consent is obtained for the use of cookies requiring consent. ConsentManager then stores cookies in your browser in order to be able to assign the consents you have given or revoke them. The data collected in this way is stored until you ask us to delete it, delete the ConsentManager provider cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected by this.

The ConsentManager is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 Par. 1 lit. c GDPR.

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

The consents granted with the ConsentManager can be revoked at any time by activating the button at the bottom right of our website with Mouse Over and clicking on “Cookies” to open the ConsentManager and change the settings of your consents.

Server log files

The provider of the websites collects and stores information in so-called server log files, which your browser automatically transmits to us. This includes the following categories of data:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not generally merged with other data sources. In the event of concrete indications of suspected illegal use, we reserve the right to check the log data retrospectively and, if necessary, to evaluate it based on concrete suspicions.

This data is processed based on Art. 6 Par. 1 lit. f GDPR. The website controller has a legitimate interest in preventing dangers to its website.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass this data on to third parties without your consent.

This data is processed based on Art. 6 Par. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Par. 1 lit. f GDPR) or on your consent (Art. 6 Par. 1 lit. a GDPR) if this has been requested.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry, etc.), for the purpose of processing your request. We will not pass this data on to third parties without your consent.

This data is processed based on Art. 6 Par. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Par. 1 lit. f GDPR) or on your consent (Art. 6 Par. 1 lit. a GDPR) if this has been requested.

The data you send to us via contact requests will remain at our company until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

6. Analysis tools

Matomo (formerly Piwik)

This website uses the open source web analysis service Matomo. Matomo uses technologies that enable the cross-page recognition of the user to analyze user behavior (e.g., cookies or device fingerprinting). The information collected by Matomo about the use of this website is stored on our server. The IP address is anonymized before it is stored.

With the help of Matomo, we are able to collect and analyze data about the use of our website by website visitors. This allows us to find out, among other things, when which pages were accessed and from which region. We also record various log files (e.g., IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g., clicks, activities, etc.).

This analysis tool is used based on Art. 6 Par. 1 lit. a GDPR and therefore only with your consent. Consent can be revoked at any time.

IP anonymization
We use IP anonymization for the analysis with Matomo. Your IP address is shortened before the analysis so that it can no longer be clearly assigned to you.

Hosting
We host Matomo at the following third-party provider:

BRAINWORXX GmbH
Adolfstraße 62
38102 Braunschweig
Germany

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

7. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address and your first name and surname. No other data is collected. We use this data exclusively for sending the requested newsletter and we only pass it on to third parties commissioned by us for the purpose of delivery.

The data entered in the newsletter registration form is processed based on your consent (Art. 6 Par. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose no longer applies.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Par. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

8. Links to other websites

Our website contains links to other websites.
We have no influence on whether the controllers of other websites comply with data protection regulations. As a provider, we are responsible for our own content in accordance with general legislation. Links to content provided by other providers are to be distinguished from our own content. We assume no responsibility for third-party content made available for use via links and do not adopt their content as our own. Liability for illegal, incorrect or incomplete content and in particular for damages resulting from the use or non-use of such information lies solely with the provider of the linked page. If we become aware of any legal infringements, we will remove the affected links immediately.

9. Data security

We use technical and organizational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. The security measures are continuously improved in line with technological developments.

10. Disagreement with the use of the contact data available on our website for commercial purposes

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The controller of this website expressly reserves the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

11. Further information and contacts

If you have any further questions about data protection, please contact us. If you have any questions about the collection, processing or use of your personal data, information, correction, blocking/restriction or deletion of data and revocation of consent, please contact the contact details above or contact the data protection officer directly by e-mail at datenschutz@de.transearch.com.